E-Commerce | Customer Support | Email Support | Shopify |Zendesk| Data Entry Do you need assistance with admin tasks and emails? Do you need someone to manage your reports? Or, do you need additional support for customer service? Worry no more, I am the answer to the questions above. I am able to provide my time and effort for you. An expert in the field of customer service with a vast experience in different customer behaviors. You can rely on my excellent customer acquisition and retention skills, which I gained from experiences with various businesses. I have always believed that your customers become your most valuable brand ambassadors for free when treated right. This process of acquiring loyalty from customers is what I offer to the businesses I serve. Training in the real estate, e-Commerce, manufacturing, and food industry is where I have built my customer service philosophy. My deep involvement in the companies I have worked with has taught me to determine and focus on the business’ wildly important goals and carry them out effectively. Integrity, sense of urgency, and passion for customer welfare led me to gain sustainable business relationships with customers and colleagues. SKILLS: Administrative - data entry, admin tasks, order processing, e-commerce Customer Support - email management, inbound and outbound chat Writing - proof-reading, transcription projects Software Application - MS Office, CRM - Salesforce, SAP, Zendesk, Shopify If you need to know more about how I could help you with your customer relationship strategies, please feel free to drop me a message. I look forward to meeting you online and discuss how we could keep satisfied customers who share and trust in your business.