VISIT MY ONLINE PORTFOLIO: [hidden][hidden]/myportfolio Hello there! I'm Grace, your go-to RELIABLE Virtual Assistant with a mission to simplify business owners' lives. I have 8 years of experience in the call center industry with various roles ranging from CUSTOMER SERVICE and ESCALATION SPECIALIST to TECHNICAL SUPPORT. Then, venturing into virtual assistance with experience in AMAZON keyword research and product listing. Here are the services I offer but not limited to: SHOPIFY -Shopify Store Set up -Buying Domain Name -Theme Installation & Customization -Order Fulfillment -Product Listing & Optimization -Using Oberlo App -Editing Shipping Details -Discount Code Creation -Customer Support -Product Research on Aliexpress AMAZON -Product Research -Keyword Research -Competitor Analysis -Listing Creation & Optimization -A+ Content (EBC) Creation -Customer Support (Phone, Email & Chat) WORDPRESS -Website Set up -Theme Installation & Customization -Plug-in Management -Uploading Blogs & Content Updates -WooCommerce Management SOCIAL MEDIA -Content Planning & Calendar -Content Creation & Strategy -Content Writing -Post Scheduling -Hashtag Research -Account Management -Customer email support -Audience Engagement TOOLS -Collaboration & Communication: Slack, Discord, Skype, Zoom, Cisco Webex, WhatsApp, Microsoft 365 (Teams, Outlook), Google Workspace (Gmail, Google Meet), Mattermost -Project Management: Asana, Trello, Google Drive, Notion, One Drive, Dropbox -Virtual Assistance: Microsoft 365 (Word, Excel, PowerPoint, One Note), Calendly,Google Calendar, Google Workspace (Docs, Slides, Sheets) -Software: Canva, Amazon Shopify, WordPress, Wix, Hootsuite, Buffer, Service-Now, Salesforce, Freshdesk, Zendesk -Amazon VA Tools: Amazon Seller Central, Helium10, Keepa, AMZ Suggestion Expander, DS Amazon Quick View, SellerAmp SAS -Security & Identity Management: Okta, Duo Security, LastPass Ready for an unforgettable collaboration? Let's chat and hatch a plan to conquer the virtual universe together. The adventure starts now!​