EXPERIENCE Partner Operations May 2021 - Present Vegancuts, Lost Angeles Responsible in managing Purchase Orders, Invoices, shipping, logistics and order management. In addition, I am making regular updates to key pages and product listings on the various websites of the company, and updating pages to improve SEO performance. Customer Service Representative Jan 2021 - Mar 2021 TaskUs, Batangas City Assigned in a food delivery campaign based in US, Canada and Australia. Responsible in understanding different tools for the campaign such as Salesforce, Calabrio, Amazon Connect, Verint, Dispatch, Nimda, etc., handling customer concerns and assisting them with their orders via chat, email and phone calls, and escalating the issues when necessary. Audit Supervisor Jul 2019 - Oct 2020 KPMG, Makati City Responsible in performing risk assessment, developing budgets, timelines and plans for audit engagements, understanding clients’ business processes and accounting systems, reviewing the control and substantive testing performed by engagement associates, on-going guidance and mentoring of engagement associates, documentation of team’s findings and recommendations, and preparation of draft audit reports. Audit Associate Dec 2017 - Jul 2019 KPMG, Makati City Responsible in understanding clients' business processes, including Sales to Collection, Procurement to Disbursement, Fixed Asset Management, Related Parties, Journal Voucher Preparation and Financial Reporting, performing audit procedures over financial statement accounts, and producing working papers as documentation for audit opinion. EDUCATION Bachelor of Science in Accountancy Aug 2013 - Apr 2017 De La Salle University, Manila SOFTWARE & TOOLS Microsoft Office, Google Sheets, Google Docs, Google Forms, eAudit, Power BI, Caseware, IDEA, ERP and other accounting systems, Salesforce, Calabrio, Amazon Connect, Verint, Dispatch, Nimda, Canva, Basecamp, WordPress, Elementor, Klaviyo, Airtable, B[hidden], Invoicing tools STANDARDS AND GUIDELINES International Financial Reporting Standards (IFRS), International Standards on Auditing (ISA), KAM International TYPING SPEED 60-70 WPM