Hello! My name is Johnrel, and I am excited to be a part of your team! With 10 years of experience in the BPO industry, I am confident that I have the skills and expertise necessary to support you in achieving your goals. Through my past experience, I have demonstrated my ability to effectively communicate with clients and team members, prioritize tasks and manage my time effectively, and approach problem-solving with a creative and proactive mindset. For example, in my previous role as a business consultant at XYZ Newfold Digital Philippines, I successfully closed deals and exceeded my quotas while following the quality standards meticulously designed by the management. I help clients elevate their online presence. I also specialize in lead generation, cold calling, appointment setting, lead nurturing and email marketing. satisfaction. I also do project management—effectively communicating with clients and team members, prioritizing tasks, and adopting a proactive and creative approach, leading to accomplished implementation within the projected timeframe and budget. Additionally, I have a demonstrated track record of maintaining confidentiality and discretion while taking initiative and collaborating effectively with others. For instance, in my previous position as an operations supervisor at Sykes Asia, I was entrusted with handling sensitive and confidential information, such as management -level discussions, financial data, and strategic plans. I consistently ensured the security and confidentiality of these materials, implementing robust information management systems and adhering to strict protocols. Furthermore, I actively participated in cross-functional teams, fostering open communication, sharing insights, and contributing to the successful completion of projects. My commitment to confidentiality, initiative, and collaborative approach allowed me to build trust with both clients and colleagues, facilitating efficient and effective workflows. Overall, I am confident that I have the skills and experience necessary to be an excellent addition to your organization. Thank you for taking the time to check my profile, and I look forward to the opportunity to discuss further how I can support you.