Hi. My name Is Christopher from the Philippines. I have a 2 year experience in Amazon as a customer service representative. My task is to answer calls, walk through, process refund, returns, replacement, contacting the seller and also email support and gather positive feedback. I also help them with their shipping issues. Resolves product or service problems by determining the customer’s issues, I also investigate the cause of the problem, I provide the best solution in solving the problem, expediting and adjusting and following up to ensure resolution. In addition, I answer and close emails/tickets. I am good in building connection, keeping good rapport with the customer and keeping them stay with us. I am also a computer technician for the past 15 years. I troubleshoot errors, reformat, install and uninstall software, setup local networks, WIFI and I have a broad experience Microsoft office. It is not difficult for me to learn new software. I alsohave experience in remote troubleshooting using teamviewer and I believe this is one of qualification I have to be fit for what you are looking for. I have a well lit pleasant ambience, a quiet noise-free room, noise cancellation headset, 15 mbps stable wired internet, i3 desktop and quad core laptop for back up. And I plan to purchase a UPS as soon as I get the job. We don't usually experience internet and electrical outage in my location. I am willing to be trained with your system and application software and I can start immediately. I am funny, dedicated, self motivated, reliable, team player, responsible, can work under pressure without supervision and most of all, I am thrust worthy. I believe loyalty is one of the key for the best relationship with the company. If hired, I give my word of commitment and promise you I will give all the best and offer you extra mile and all help beyond my working hours. I like to take this opportunity to work with you as you grow. I will be available anytime for interview online just in case you consider my application. Zoom, Google meet and Skype [hidden] ready and can start right away I would like to know your email address or where can I send my resume. Thank you for taking time to read my profile summary. Have a beautiful day. Stay safe.