I am a highly results-oriented individual with over 8 years of experience in Executive Assistant, Admin & Customer Support. I thrive in team settings and work efficiently to solve customer problems while remaining calm under pressure. I have learned that I am incredibly comfortable with being independent and providing only the highest quality of work with minimal supervision that shines through with my performance every day and with the quality work I provide. I am highly skilled in data entry, email, and phone support. Also, knowledgeable in key social media platforms, emphasizing Facebook, Linked In, Twitter, Youtube, and Instagram. My exceptional written communication skills allow me to craft effective tweets and posts that inspire user engagement. I also am a swift learner and catch on to new systems and programs with ease. You'll be expecting this from me: - Know how to speak Japanese Language (N2 Level) - Knowledgeable in all admin works like data entry, research, data mining and gathering information, data research, transcription and many more. - Customer Service: I have a track record of solving all customer issues I am faced within a practical, professional, and empathetic manner. My personal KPIs have always been consistently high, and I attribute this to genuinely putting the customer first and being understanding throughout all interactions. - Professional Attitude: As my references will attest, I have a knack for staying upbeat, regardless of the situation, and do my best to create an environment that is non-judgmental and open. - Passion and Motivation: I have a true passion for customer service and pride in making customers happy. Building relationships and making personal impacts are essential to me. I am also motivated to progress in my career and eager to grow and succeed with every position I hold.