Are you in need of an expert? A+ CSR/TSR with a sharp focus on details. I am here to elevate your business to the next level! Your success is my number 1 priority! Proficient in a variety of tools and applications. Tools: - G Suite (Docs, Drive, Sheets, Meet) - Microsoft 365 (Word, Excel, Powerpoint, Outlook, Teams) - AI (ChatGPT, Grammarly, OpenAI, Quillbot, Merlin) - Project Management (Asana, Zoho) - Communications (MS Teams, Whatsapp, Skype, Slack, Zoom, Discord, RingCentral, AirCall) - CRM (Zoho, Salesforce, Zendesk) - Social Media Platforms (Facebook, Instagram, YouTube, LinkedIn, Tiktok) - Lead Scraping (SalesNavigator, Google Maps, Nymeria, Anyleads) Admin Coordinator - Providing support to various departments, such as scheduling appointments, preparing correspondence, and managing files - Create, prepare, and deliver reports to various departments. - Answering and directing phone calls, coordinating with outside vendors and contractors, and communicating with multiple teams and colleagues - Scheduling meetings, appointments, and group activities - Managing, reviewing, and organizing paperwork and files General Virtual Assistant - Responding to client inquiries via email and phone, and managing client databases - Scheduling meetings, appointments, and other events, and sending calendar invites - Managing confidential financial information, orders, and expense report - Organizing and filtering emails, deleting spam, and forwarding emails - Researching and organizing data for statistical analysis Scheduling Assistant - Arranging, confirming, canceling, or rescheduling appointments, meetings, events, or travel plans. - Maintaining calendars for clients or department personnel using software. - Interacting with internal and external stakeholders, such as clients, vendors, colleagues, and partners. - Prepare and distribute agendas, minutes, reports, or other documents related to the schedule. - Answering phones and emails, collecting customer information, managing assignments, and completing requests. Customer Service & Technical Support - Addressing inquiries and resolving issues promptly. - Providing information about products/services to increase customer satisfaction. - Efficiently processing orders, returns, and exchanges. - Maintaining accurate customer records and documentation. - Maintaining good relationships with customers and clients. Why work with me? I offer more than just skills, I bring a commitment to understanding your unique challenges and goals. Let's collaborate to craft solutions that are not just effective but also sustainable and scalable. I invite you to connect and explore how my blend of enthusiasm, expertise, and cutting-edge tools can translate into real results for your business. Ready to elevate your business? Send me a message to start a conversation or schedule a free consultation to discuss your needs and how I can help.