Hire Customer Service & Leadership Expert 20 Years of Excellence Across Diverse Business Lines In Philippines
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Jayson A.
$0/Month
Philippines
Member since:
Last logged: ago
Other Virtual Assistants
$640/Month
Last logged: ago
Customer Service & Leadership Expert 20 Years of Excellence Across Diverse Business Lines
With nearly two decades of hands-on experience in customer service, I have built deep expertise across sales, retention, chat/email, and technical support functions. My career has been defined by consistently delivering exceptional results while leading high-performance teams and driving process innovation. 🔹 Leadership & Team Development - Over 9 years of experience as a Supervisor, Coach, and Assistant Manager - Successfully led teams of 15–20 members, nurturing talent and cultivating future leaders - Delivered targeted training and mentorship to help team members exceed KPIs and surpass company benchmarks 🔹 Operational Excellence & Project Management - Spearheaded impactful process improvements aligned with organizational growth and cost-efficiency goals - Managed cross-functional projects to streamline workflows and boost productivity - Specialized in root cause analysis and change management to foster continuous improvement 🔹 Professional Growth & Thought Leadership - Actively participated in company-driven leadership programs to sharpen my management toolkit - Recognized for a strong coaching approach that empowers individuals and elevates performance
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $0/Month | Full-Time | College Level | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $0/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 10+ years |
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